This website is owned and operated by Doggy Dinners (ABN 88 778 543 002) under the domain name “www.doggydinners.com.au“.
You acknowledge that by accessing and using this Website or Products provided by Doggy Dinners, you agree to be bound by the following terms and conditions.
The term Website includes any other website owned and operated by doggy dinners (ABN 88 778 543 002 ).
Ordering Deadline 10am Friday-Week Prior to Delivery Week.
To receive a meal delivery the following week after ordering, the order must be place before 10am the Friday the week prior. Due to the nature of the meals being freshly prepared we must have more than 72 hours notice for orders. If you miss this deadline meals will be delivered after one full week, on the scheduled date of arrival stated in your confirmation email.
Cancellation or Pausing The Service
If you wish to cancel or pause your weekly meal service you must notify Doggy Dinners by email or phone by the Thursday 12pm before the next delivery. Doggy Dinners will acknowledge the request and ensure no further payments are made. If you do not notify Doggy Dinners within this timeframe they hold the right to charge you for an additional week at the cost of the exit meal plan. Pausing payment- please let us know if you wish to pause payment if you’re going away or if wish to get 2-3 weeks of meals so your pooch(es) doesn’t miss out contact us via email on email@example.com
Pausing payment- please let us know if you wish to pause payment if you’re going away or if wish to get 2-3 weeks of meals so your pooch(es) doesn’t miss out contact us via email on firstname.lastname@example.org
Eskie’s will be re-collected 7 days after your delivery. If the esky and/or eskies are not left out or returned you will be debited the cost of the non returned eskies at the end of each month at a cost of $10 per esky.
First Free Transition Week
When you place your order of doggydinners you have the option to select the following-
‘As some dog’s have to transition between diets, we offer a Free Transition Week to make sure you dog adjusts perfectly to our scrumptious meals.
Click Here To Get Your First Free Transition Week!’
If you select the above option you will be debited your second week of meals on the same day you place the order online. This second week will be delivered 1 week after the first free transition period. If you feel the transition week did not do well with your dog then you must be in contact with doggydinners via email on email@example.com to cancel and receive and refund for you second full week of meals. Cancellation must be made 72 hours prior to scheduled delivery day.
Once recurring payments are set up online the weekly debit will start from the day. If your payment is declined or able to be processed doggydinners will inform you via email of payment overdue. If you do not get in contact with doggydinners via email on firstname.lastname@example.org or mobile 0429014223 then the credit card on file will be debited until overdue payments are complete and all future deliveries will be cancelled and non returned eskies will be debited to the card on file.
It is the clients responsibility to contact doggydinners via email@example.com or mobile 0429014223 if you card details have changed for recurring payments.